Clinic Policies

Methods of Payment

We accept Visa, Mastercard, Debit (Interact), e-transfer and cash.

To Cancel or Change an Appointment

Your appointment time has been reserved for you. In courtesy of your therapist & fellow patients, we ask that you provide us with 24 hours notice to change or cancel your appointment or we do charge for the visit. Our email reminders are a courtesy that are sent out 48hour in advance to give you time to assess your current health, please cancel your appointment at this time if you are unwell and not able to come in.

We will not bill insurance companies for missed appointments.

We request that you be on time for your appointments, as we endeavour to keep as close to our scheduled appointment times as possible, as all of our patients time is of considerable value. If a Patient is late then that patient's treatment will still end at their scheduled time to prevent the next patient's appointment time from being affected.

Gift Certificates

We sell gift certificates in any denomination you'd like.

Buy one online for yourself or for someone else. You will receive a code via email that can be sent to the recipient.